Pruning Season

It's the season where, as all good gardeners know, you need to get rid of the dead wood so that next years growth will be better and stronger.
In business it's no different:
Take a good look at your client base and ask yourself which 20% are using up 80% of your resources and delivering so little to your bottom line?
Don't get me wrong, this has nothing to do with whether or not they are really nice people or they add to you turnover figures - its just that they are abusing the relationship and that is not very healthy.
You need to take this time to either get them back on track or dump them over the side.
If you need to know how this can be done wait until the next installment...